Trust Center
Overview
Welcome to gridX's Security Portal.
Our customers trust us with a crucial part of their business in a very sensitive and regulated area. We understand that if our services are unreachable, your company’s success might be affected. Consequently, we aim to go beyond industry best practices and be transparent about the security measures we take.
We actively foster a culture of security. As part of the development of new features and components, potential security issues are being analyzed and measures are taken. On this page, we provide an overview of gridX security measures and principles and dive into details of the respective components and how these security measures apply there. This page is not guaranteed to be a complete picture of all measures gridX applies as these are constantly evolving.
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We adhere to industry best practices and we are working towards compliance certifications.
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Trust Center Updates
In response to the publication of CVE-2024-3094, commonly known as the "XZ Utils Backdoor", our security and infrastructure teams worked to assess whether gridX is impacted by such an issue.
While investigations of this issue are still ongoing, as of now, we found no evidence that the Linux distributions and the versions of libraries that are impacted, such as liblzma and xz, utilized within our cloud infrastructure and on our hardware are vulnerable.
Should we discover that gridX is impacted in any way, shape, or form, we will swiftly remediate this issue and contact any affected gridX partners, in accordance with our security incident response policy and plan.
gridX is not affected by CVE-2023-22522 - RCE Confluence Server Vulnerabilities
SubprocessorsCopy linkThis week one of our subprocessors, Atlassian, reported a critical vulnerability in their Confluence Data Center and Server services in versions between 4.x.x through 7.x.x and a number of 8.x.x versions.
At gridX, we utilize a few Atlassian services to keep a knowledge base and track our tasks and goals, the content of which may include some basic information about our customers but no personal data is stored there. Furthermore, "Atlassian Cloud sites are not affected by this vulnerability. If your Confluence site is accessed via an atlassian.net domain, it is hosted by Atlassian and is not vulnerable to this issue." That is, being a user of Atlassian Cloud, gridX and the Atlassian services it utilizes, are not affected by the aforementioned vulnerability.
Similarly, gridX is not affected by the more recent critical vulnerability, CVE-2023-22527, due to the same reasons mentioned above.
Given that a few of our subprocessors happen to be impacted by New Relic's recent breach, our security team started an investigation to assess whether any of our customers' data may have been impacted.
The result of this investigation was that no customer(-related) data was impacted by such an attack, which mainly impacted staging environments of New Relic on which data is stored that "provide visibility into how [New Relic's] customers are using New Relic and certain logs".
The file transfer platform MOVEit was recently affected by two zero-day vulnerabilities, CVE-2023-34362 and CVE-2023-35036, that enabled un-authenticated attackers to gain unauthorized access to MOVEit Transfer's database.
The security team at gridX has investigated the matter and concluded that:
- gridX does not utilize the MOVEit application or any other platforms that utilize it, such as Zellis.
- Similarly, gridX's subprocessors do not utilize any of the platforms affected by the aforementioned vulnerabilities.
If you think you may have discovered a vulnerability, please send us a note.